Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form
• Send us an email
• Communicate with us about our services

This information may include your name, email address, company name, and any message content you provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our services
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses:

• SSL encryption for data transmission
• AWS SES for secure email processing
• Regular security updates and monitoring

5. Your Rights (Australian Privacy Principles)

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for data processing
• Lodge a complaint with the Australian Privacy Commissioner

6. International Visitors

If you are visiting from outside Australia, please note that your information may be transferred to and processed in Australia. We comply with applicable privacy laws including GDPR for European visitors.

7. Cookies and Analytics

Our website may use cookies and similar technologies to improve your experience. We do not currently use third-party analytics services, but if we do in the future, we will update this policy accordingly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.